Private Warehouse

Private Warehouse FAQ

The Private Warehouse allows you to combine multiple orders into one shipment and is a great option to save on shipping fees. It offers 60-day free storage for Bronze and Silver Tier members, and 90-day free storage for Gold Tier members.

For in-stock purchases, please check the "Add In-Stock items to Private Warehouse" box in your shopping cart. At checkout, select the "Store at my Private Warehouse" option (not a shipping method). Bronze and Silver Tier members receive 60 days of complimentary storage; Gold Tier members receive 90 days.

For pre-order and backordered purchases, you will receive a notification email once they arrive, as they are automatically stored in the Private Warehouse. We hold your items free of charge for 60 days (Bronze/Silver) or 90 days (Gold).

While items are in storage, you can wait for additional pre-orders or place another in-stock order. All items in the warehouse can then ship together.

Once your complimentary storage period ends (60 days for Bronze/Silver or 90 days for Gold), a fee of $2 per item, per month applies, and each item is billed separately.

Upon the arrival of a pre-order item or when you choose to store an in-stock item, you'll receive an email with a shipping invoice. When you're ready, open that email and pay the shipping invoice; we’ll then promptly arrange shipment.

Items can remain in the Private Warehouse for up to six months. After six months, we may cancel stored items. For pre-orders with a 20% deposit, the deposit becomes a non-refundable cancellation fee. For fully paid pre-orders, we refund 80% after deducting the 20% deposit. In-stock items cancelled after six months will incur storage fees deducted from the refund.

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