Q: Where do you ship from?
A: All orders are shipped from our warehouse in BC, Canada.
For Canadian orders, GST/HST and PST are applicable depending on your province or territory.
For US and International orders, Custom Taxes and Duties, if any, are paid by the customers to their post offices or couriers when they receive their orders.
Q: What is the shipping cost?
A: A flat rate of $14.99 (CAD) applies for each shipment within Canada and to the US, regardless of the weight and size of the order.
For international shipping to other countries, shipping rates are calculated according to the size and the weight of the order. You are welcome to contact us before you place the international order. We may be able to provide options with lower shipping rates.
For in-stock items, customers will be paying for the shipping at checkout.
For pre-order and back-order items, when your items arrive at our warehouse, we will send you an item arrival notification email instructing you to make the shipping payment.