Where do you ship from?

All orders are shipped from our store in Vancouver, BC, Canada. International customers are responsible for any customs, duties, or taxes charged at delivery.

What is the shipping cost and when do I pay?

Shipping is $14.99 CAD within Canada and the continental U.S. For pre-orders, shipping is invoiced separately once the items arrive at our store.

Can I pick up my online orders in-store to avoid shipping fees?

Yes. Select “Pickup” during checkout. We’ll notify you by email when your order is ready—usually within 24 hours.

Why should I pre-order an item?

Pre-ordering secures your item before release, especially for popular or limited products. You’ll also receive a 10% Early Bee Discount if you pay in full before the pre-order deadline.

How does the Private Warehouse work?

Our Private Warehouse lets you store items for free (60–90 days) and combine them into one shipment to save on shipping fees. Select the Private Warehouse option during checkout.

**Vancouver Store Closed Aug 26–Sep 3, 2026 for Renovations. Online Orders & Shipping Continue; In-Store Pickup Unavailable.**

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